I have never been treated so horrible in a hospital stay in my life. I have also worked in the medical field mainly Hospitals for over 15 years and never have I seen such an unprofessional team of medical staff! I am embarrassed for the city of Alexandria. I just moved here 2 weeks ago and I have never visited this Parish/City before now.
My name is Donna. I brought my mother in Sunday around 8 p.m because she had fallen and couldn't move her legs. They ran a CT and Blood work then sat her in a wheel chair for 5 1/2 hours in the waiting room. We were finally moved to a room about 1:30 a.m.after constant questioning the front desk. After starting an IV, they left our room and didn't come back until 5:00 a.m. The male nurse finally came in and told my mother that the CT didn't show any broken bones and that they needed to get her moving . He put her in the wheel chair in the room and then told me I had to take her to the truck and put her in because he was too busy. I walked by the nurses station and they were just sitting and talking. I needed help, and they just rolled their eyes. There were inmates there that were receiving better care than her. Your hospital has lost all compassion and caring. Your staff is self absorbed and rude and lazy. If I need a hospital, it will definitely not be yours and I will tell everyone I can about this treatment.
Overall experience very negative. Specifically physical therapy department!
horrible staff, unprofessional, rude doctor and the nurse aren't very helpful with communicating how long it will take to see the doctor. The doctor made us wait 7 hours just for a 30 minute procedure. He never came in to greet us nor inform us why he didn't see us at our scheduled time. After finally getting the procedure done the doctor still didn't come to greet us but instead he chose to call the room number to update us. So I told him could he come to the room and update us because we hadn't even seen him. When he got to the room he was rude and sarcastic. He was smirking every time I was voicing my dissatisfaction with his service. Overall, it was the worse experience I've ever had in a hospital.
Always good service in my experience. My preferred hospital since 2002 when I moved here. Full of competent professionals, but also with the warmth of a small town community hospital.
I was in the ER for 16 hrs estimating it was a circus. Not ONE time during all those hours did ONE person from the WHOLE ENTIRE STAFF come in and ASK IF I WAS OK OR NEEDED ANYTHING for 16 HOURS!!! They did the bare minimum of their job no more. No compassion what so ever. I can go on and on with instances that occurred during my 5 days. It was awful. I pray they make some changes and/or hire a more caring compassionate professional staff.
I will drive the 2 hours back to Baton Rouge the next time I am sick even if it's an emergency I will be willing to take my chances.
Christus St Frances Cabrini Hospital is a US Hospital based in Alexandria, Louisiana. Christus St Frances Cabrini Hospital is located at 3330 Masonic Dr, Alexandria, LA 71301, USA.
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