Visited Ms.Kitty in Draperies at our local JCPENNEY oh my customer service to the utmost highest degree could not have asked for any better service. Thanks so much Ms. Kitty.
The absolute worse customer service. They have lost business from me. Jcpennys should really look into how this store is being run. So disappointed.
Bought a new purse. Excellent
I've read news articles on the decline of many retail brands, including JC Penny, showing images of rundown/poorly stocked stores. This JC Penny location is definitely an exception; it seems to be very well-run. The store is clean, organized, and has good inventory. They've done a good job of keeping this store on point and competitive. It's a stark contrast to the Sears store located in the same mall.
I was looking for a LSU sweatshirt and I got super customer service from a guy name Johnathan Davis. He helped me to find the exact one I was looking for. Thanks for being patient.
Jcpenney is a US Department Store based in Alexandria, Louisiana. Jcpenney is located at 3541 Masonic Dr, Alexandria, LA 71301, USA.
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