If an office gives an apptmt card with a certain date, then see the patient!
My 18 year old has been their patient since she was born, and we have received great comprehensive care since! Love 'em!
I have typically loved the staff. However, I drove up at the clinic tonight at 8:16 with my sick child and was told they were booked for the night and she couldn't be seen. There was no one there, so the booked for the night didn't make sense. The she said she "rolled the phones" at 7:30. I have calls on my phone to prove otherwise. If the message would at least say if we aren't answering, don't come. We drove a whole hour and I still have a sick kid that hasn't been seen.
I had an appointment card and everything to prove that my child had an appointment for his 1 yr immunizations. As I enter, I am told that his appointment was earlier that week and I was a no show.. I told them that on my appointment card it said the date of that day. The receptionist then went back to talk to Dr Clark and he said he couldn't see him. There was no other patients there at the time. I drove 30 minutes plus I'm pushing for time to get everything done due to my other baby being due in 2 weeks. It was their fault, yet he couldn't squeeze us in that day. So I am now looking for another pediatrician.
Poor work ethic will cause poor reviews .
UPDATE: I just received a certified letter from Premier Pediatrics stating that they will no longer see my children as patients. I'm figuring due to this review and the fact that I told them that day that it was poor business to not honor an appointment card. Needless to say, I've already got another pediatrician for my children!
Everyone that I've interacted with at Premier has been great. Dr. Bubenzer is amazing, but she actually went to another group this year. I've heard very good things about the other two pediatricians, though.
Premier Pediatrics is a US Doctor based in Alexandria, Louisiana. Premier Pediatrics is located at 1405 Metro Drive, Building L, Alexandria, LA 71301, USA.
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