I haven't even paid a visit to the store yet and I've already had an unpleasant experience. I'm planning a birthday party with the Yo-Kai theme, so I called to ask if they had anything in the store with that theme. The lady answered the phone and said "I'll check"... After I held the phone for 5 minutes, she came back to the phone and asked "hey what was your question again?" Irritated at this point, I repeated the question, and she said "no I don't think we have that". The least she could do was check for me and I could tell that she did not check. She obviously put me on hold just to wait on another customer that was in the store. I don't mind holding if you're helping, but if you have a job to do, you need to do it rather than being lazy...I wanted to just go and check for myself, but after reading other reviews about the customer service at this store, I don't believe I will.
Very helpful and has everything you need
Always clean and organized.. Much better than I can say for other Party Stores. Eben when we just go to browse, I can always find something inexpensive for my toddler.
It was great. Good help and great products. We found everything we needed. Love this place
Manager David is very rude and the assistant manager is only willing to help you if your lesbian. If your a straight guy, she will not say a single word to you. I'm never greeted when I walk in the door. I'm never asked if I need any help finding anything but they sure are real quick to watch me like a hawk everytime I go shopping there like I'm one of those bad kids mom just dropped off at the store. I'm 30 years old. From now on I'm shopping local and not at this big box store
Party City is a US Food place based in Alexandria, Louisiana. Party City is located at 1456 MacArthur Dr, Alexandria, LA 71301, USA.
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