Exceeded my expectations 10/10. We had fire and water damage (fire department flooded the house to put out fire) and we called SERVPRO® of Alexandria in the middle of the night. They arrived in less than an hour and took excellent care of us, they dried out our home, cleaned up the mess and worked with my insurance company. I have had the same agent for years but never really had a claim so I was out of my comfort zone. We had never had a catastrophe like this. SERVPRO put us at ease and we got back in our home a lot faster than I thought we would. HIGHLY recommend. The workers are clean and work clean and pick up after themselves. My wife and I were treated respectfully and every questions we had was answered nicely not like we were stupid or an interruption. We felt respected. Probably the biggest surprise is that they called every morning to confirm what time they would be there. And they were on time every day. Never had that from anyone before. 5stars from us. They even called a week after to make sure the smoke smell had not returned. I hope we never have anything happen again but if it does we will not call anyone else for help.
The guys really made cleaning up after our kitchen fire a breeze. They got all of our walls and everything back to normal quick enough for my family to be comfortable living in the house. They had some of our contents for a while but when we got them back they were cleaner than they were before. I highly recommend them!!
These guys were prompt and professional. They communicated with me every step of the way and I highly recommend them.
I had mold growing in some cabinets in my bathroom and Servpro did a great job! The crew was very nice and helped me understand the process. They cut the wall behind my cabinets and found more mold that i had no idea was there! You can't even tell that they were moldy and the smell is gone too. Very pleased with their services.
I had some smoke damage in a rent house and called these guys. They came out and assessed the damage and quoted me a price. I shopped around and couldn't beat the price. The work was completed a couple of days later, and the results were much better than I anticipated. The smell is gone, and my wallet is not empty. I hope I never need this type of service again, but wouldn't hesitate to use this company if I had to.
Servpro Of Alexandria is a US Laundry based in Alexandria, Louisiana. Servpro Of Alexandria is located at 3331 Broadway Ave, Alexandria, LA 71302, USA.
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