its straight just make shore your bills paid every month.
This is one of the most aggravating places to have to go every month. In order to pay your bill, you have to either mail the payment, or go in person. There is no way to pay online. The online payment portal has been broken for years.
Could be a lot worse, I'm sure. I was able to get in an out pretty quickly to set up my utilities, and payments are easy online. The only thing I didn't really like was the large deposit that you don't get back until you move out of Alexandria. I would have preferred if they rolled it into your payments as credits or something.
They place you on hold for almost 30 minutes then when they do answer you're put back on hold for bout another 15 minutes.. Then when you go to the building everybody laid back gossiping
the people that work there have got to be the most stupid i have ever spoken with. Everything to do with their entire system is completely broken.
The lines are extremely long almost every time I go there.
The staff are helpful, but many times they are very rude and make you wish that you weren't there.
Alexandria City Utility is a US Local Government Office based in Alexandria, Louisiana. Alexandria City Utility is located at 625 Murray St, Alexandria, LA 71301, USA.
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