Most of the food is usually good - this time, one of our side items wasn't hot like it should've been. The problems we consistently have at this Chili's are the standard of service from the wait staff - inconsistent and often substandard - and the extreme slowness of the kitchen staff - food seems to take forever. We skipped out on getting desserts for our large table because we were just ready to not be there anymore. We didn't want to wait again & they missed out on an easy $20-30 extra revenue. So, if you have time to kill & don't mind asking for things repeatedly, the food's usually pretty good.
Many empty tables, no wait staff, 30 minute wait on a Tuesday night. Tables that we're open were not clean and there wasn't anyone cleaning tables. 5 families waiting to be seated along with us.
Went there today mess up on our order wait on my drink it was water. It was so cold in there i couldn't take it no more wait on our appetite i was really to go got up got my own to go tray when i was ready to go that when i got the appetite very very poor sever i use to love going there got to find another spot it not the same
I keep saying I'm not going back to this Chili's. Well my friend was determined to go so I went along. Yet again we waited 30/45 minutes for our food. When they decided to bring our meal mine was wrong so had to send it back. people who came in after us were getting their food before us. The manager never came to our table. The waitress apologized. It was 11:30 in the morning so hardly anyone was there. Never received an explanation of what happened to our food. I'm determined to never go back.
Great tasting food. The service was horrible.Half of the restaurant was full of empty tables yet there was a 15-20 min wait to be seated. After 40 minutes of waiting we asked what was the hold up. We were told we were next in line to be seated even though there were "MANY" empty tables.we waited another 15 minutes to be seated and then waited another 10 minutes before they took our drink order. I am only ranking them a 2 due to the good food.if you want good service try texas road house.
Chili S Grill Bar is a US Restaurant based in Alexandria, Louisiana. Chili S Grill Bar is located at 2291 S MacArthur Dr, Alexandria, LA 71301, USA.
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